I can almost see it.... the weekend is within sight!
January felt like it was an entire year. This week felt like someone was holding my head under water and I was trying to breathe. Good lord, it is taking forever!!! The Universe also decided that it was 'shit all over admin services week'.
- The requests that range from fixing something that has been wrong in the system since Elite (our offender management system) was put into play. That's real fun. NOT!
- The "heyyyy, I can't figure out how to fix the margins on this document. Oh, and I need it fixed in 10 minutes because we're doing a forced med hearing on a guy in SAU (Special Assistance Unit - houses criminal mentally ill inmates) and I need this doctor's recommendations to go on file so another doctor can review and sign off on it" Ohhhh oK then...let me just get right on that for you.
- Legal court cases that need to be scheduled for the inmates
- Family members calling in to check on lil Johnny who 'always calls me every day and I haven't heard from him for 3 days. Is he ok?" Hmmmm, nooooo Lil Johhny can't call you because was involved in a major fight and is on RTQ (Restriction to Quarters) and lost his phone privileges.
- I can't tell family members anything other than the inmate is here, he's alive, what he is here for and when he'll get released. Century Code prevents me from giving any other information to anyone unless it is another LE (Law Enforcement) agency.
- Family members get pissed. I usually get hung up at least a minimum of 3 times a week.